Help & contact
Hit a bug, have a question about a plan, or need to report content — email us. Include everything below and the first reply can actually solve it.
Message our Facebook page
Prefer Messenger? Message the Matchup page on Facebook directly.
Message on MessengerInclude these four things
Miss one and it costs a round trip, which costs at least a day.
- The tournament link — pasted from the address bar
- What you were doing, and what you saw instead
- When it happened — as specific as you can be
- Phone or computer, and which browser
The Send email button above pre-labels all four in the message body.
Faster than email
How-to questions — creating a tournament, picking a format, entering scores: open the in-app assistant, it answers immediately.
Questions about plans and match limits: see pricing