Help & contact
Hit a bug, have a question about a plan, or need to report content — email us. Include everything below and the first reply can actually solve it.
Include these four things
Miss one and it costs a round trip, which costs at least a day.
- The tournament link — pasted from the address bar
- What you were doing, and what you saw instead
- When it happened — as specific as you can be
- Phone or computer, and which browser
The Send email button above pre-labels all four in the message body.
Faster than email
How-to questions — creating a tournament, picking a format, entering scores: open the in-app assistant, it answers immediately.
Questions about plans and match limits: see pricing